RapidCase™
Confoe has served a variety of Fortune 500 clients across industries and across the globe. Confoe customers include cities, chipmakers, solar fabs, computer manufacturers, capital equipment makers, and software suppliers. Recently, Applied Materials has selected Confoe to support the development of a new field service strategy and associated streamlined field operations capability.
Built on Savvion's industry-leading Business Process Management (BPM) system, Confoe's application, RapidCase, was specifically made for field service operations. RapidCase's "BPM-enabled" application provides an out-of-the-box solution that empowers business and IT to mutally enact process improvement initiatives in as few as 30 days with returns as high as 300%—now that’s real-time ROI.
RapidCase provides rapid, affordable, adaptable, and scalable case management solutions for call centers and field service organizations. Built around your business processes, RapidCase can stand-alone or seamlessly integrate with your enterprise and legacy systems. Since 1998, Confoe has led the way with agile, customizable, and cost effective solutions for field service organizations worldwide.
To measurably improve your service business in weeks rather than months, call Confoe at 877-253-9637 or e-mail us at sales@confoe.com.